Privacy Policyगोपनीयता नीति
Baheri Nagar Palika Parishad is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information in compliance with applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information We Collectहम क्या जानकारी एकत्र करते हैं
Personal Information
When you use our portal, we may collect personal information such as your name, mobile number, email address, and Aadhaar-linked details as required by law for property tax assessment and billing.
Property Details
We collect property-specific information including house number, ward number, area (in square feet), property usage type (residential/commercial), and construction details for accurate tax computation.
Payment Information
Payment transactions are processed through secure third-party gateways (Razorpay / Payment Gateway). We do not store your card numbers or bank credentials on our servers. We only retain transaction IDs, amounts, and payment status for record-keeping.
Technical Data
We automatically collect technical information such as your IP address, browser type, device type, and access timestamps for security monitoring and system performance improvement.
How We Use Your Informationहम आपकी जानकारी का उपयोग कैसे करते हैं
Tax Assessment & Billing
Your personal and property data is used solely for computing property tax dues, generating official demand bills, and issuing tax receipts as mandated by the Uttar Pradesh Municipalities Act.
Service Communication
We may use your contact details to send tax due reminders, payment confirmation receipts, and official notices via SMS or email.
Portal Improvement
Aggregated and anonymised usage data may be used to improve portal usability, fix technical issues, and enhance service delivery.
Legal Compliance
We may disclose your information to government authorities, courts, or regulatory bodies when required by applicable law, court order, or official directive.
Data Securityडेटा सुरक्षा
Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL technology. Sensitive data at rest is encrypted using AES-256 encryption.
Access Controls
Access to citizen data is strictly restricted to authorised municipal officials on a need-to-know basis. All access is logged and audited regularly.
No Third-Party Sale
We do not sell, trade, rent, or transfer your personal information to any private commercial entity. Data sharing is limited to government bodies as required by law.
Cookies & Trackingकुकीज़ और ट्रैकिंग
Session Cookies
We use essential session cookies to maintain your login state and provide secure authenticated access. These cookies expire when you close your browser.
Analytics
We may use anonymised analytics to understand aggregate usage patterns. No personally identifiable information is shared with analytics providers.
reCAPTCHA
This portal uses Google reCAPTCHA to prevent automated bot submissions. Google's privacy policy applies to the use of reCAPTCHA. Please refer to Google's Privacy Policy at privacy.google.com.
Your Rightsआपके अधिकार
Access & Correction
You have the right to access the personal information we hold about you and request corrections if any information is inaccurate. Contact us at the details below.
Data Retention
Property tax records and payment history are retained as per the mandatory record-keeping requirements under Uttar Pradesh government regulations, typically for a minimum of 7 years.
Grievance Redressal
For any data privacy concerns or complaints, please contact the designated Grievance Officer at the Baheri Nagar Palika Parishad office.
Contact & Grievance Officerसंपर्क एवं शिकायत अधिकारी
This privacy policy may be updated periodically. Continued use of the portal after any changes constitutes your acceptance of the revised policy. For major changes, we will display a prominent notice on the portal homepage.